Law Journal Newsletters

An ALM Website

The Red Zone

Become Allied With Your Clients

By Allan Colman, acolman@closersgroup.com

  • E-Mail this Article
  • View Printable Article

Become Allied With Your Client -

Improving your firm's customer service can do wonders for cementing business relationships and securing future work. Throughout your business relationship, reassessing and upgrading your work will improve customer service and exhibit your dedication to providing tailored professional services. By asking questions periodically and reevaluating the client's needs, you increase client retention rates and possibly win new business.

Comments

Be the first to comment on this post using the section below.

Add your comments

Log In

You must be logged in to comment

Register

Enter your information below to begin your FREE registration

From Our Blogs

MOST POPULAR ARTICLES

INTELLECTUAL PROPERTY STRATEGIST

Internet 2.0: Jurisdictional Risks in Today’s Cyber World

With the explosion of the Internet in the last several decades, courts have struggled with whether tortious conduct on a website is expressly aimed at any, or all, of the forums in which the website can be viewed. Two recent Ninth Circuit cases expanded the reach of Internet jurisdiction and may carry significant implications.

Tweets