Speakers:

Michael B. Rynowecer,
President
The BTI Consulting Group

How Clients Hire, Fire and Spend:
Client Satisfaction and Law Firm Performance
Recorded Wednesday, May 10, 2006

Inside information that will help you maintain your competitive edge!

At this event you will discover:

• Why spending on outside counsel is up 15.8%.
• 6 HOT practices - that command premium rates.
• Why clients plan to cut law firms by another 40%.
• How clients manage outside counsel.
• Why 70% of clients tell us that a law firm other than their own delivers better client service.
• How clients hire and fire law firms.
• Why client satisfaction is down.
• 5 proven tactics to avoid rate pressure.
• Which law firms are hot and which are not - by name.