October 2007

By Mark Allen

Wanting to provide a high level of client service, and based on the increasing technology demands and expectations of handling complex litigation, we sought a customizable litigation support software system that would fulfill our attorney’s needs. Specifically, our existing technology was beginning to show its age — it lacked necessary customization options, required intense user training to allow for initial “ramp-up” time and, most critical to us, was not based on a Microsoft SQL database backbone — a key technology architecture component and our base requirement for scalability and growth-oriented software.

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