July 2009

By Mike Walsh

One way legal practices are trying to handle cutbacks is through increased use of technology — essentially harnessing software and online technology to make employees and operations more efficient while maintaining quality work. Working with IT colleagues, this has proven to be a successful strategy for many lawyers. However, it turns out there are some rather sharp differences in how technology is perceived and used by legal professionals among different generations. These differences, or "generational gaps," can lead to issues in the workplace between colleagues, as well as less efficient use of time and resources by law firm or company employees. Naturally, each of these concerns is amplified given difficult economic circumstances.

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