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Law Firm Management

Law Firm CI: Inspiring Change

Law firm CI, in practice, can have a powerful impact even if it is not being used to improve management decisions. Despite criticisms, here is why it works.

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“Only half of companies actually use the competitive intelligence [CI] they collect,” headlined a Harvard Business Review article by CI gurus Benjamin Gilad and Leonard M. Fuld, published earlier this year. According to the authors, four primary factors accounted for at least some of the reasons why certain companies are more successful than others:

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