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Law Firm Client Relationships Law Firm Marketing and Business Development

Voice of the Client: Ask, Listen, Act, Learn, Repeat

The idea that law firms should seek client feedback is hardly an innovative concept. So why does anecdotal evidence, as well as industry research, continue to show that many firms are not actively and routinely engaged in capturing this meaningful information?

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Please pay attention. I am about to share one of the most effective, mind-blowing legal marketing strategies ever developed. It is guaranteed to revolutionize the industry and dramatically alter the way we view our profession from this day forward. Are you ready? Are you sure? You might want to sit down for news of this magnitude. Brace yourself.

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