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The Administrative Services Hat Trick

At the ALA annual conference in Denver, I was speaking on how law firms could provide better administrative support for their attorneys and how alternative strategies were being deployed by some law firms to achieve those goals. After my session, the discussion continued with a group of participants and the hat trick metaphor was born.


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A “hat trick” is a sports metaphor and occurs when three goals are scored by a single individual in a single game. Hat tricks do not occur often (and for some reason appear to occur most frequently in hockey games), but when they do the fans react with great enthusiasm, a lot of cheering and at least in the games I have attended, a lot of spilt beer.

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