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Features
Ask the Right Questions, Get the Right Hire Via Remote Interviewing
Sharon Meit Abrahams
Techniques and important guidelines that will help an attorney conduct remote interviews that are efficient and help to lead to quality candidates for hire.
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Features
Client Development During the Pandemic
Larry Bodine
The new normal under the plague has put pressure on law firms to simply operate, as well as thrive. However, law firms have a unique opportunity during the COVID-19 outbreak to capture new files and business. Now is the time to use a personal touch and double down on digital marketing.
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Features
Voice of the Client: Hearing the Voice of the Client
Deborah Farone and Michael Mellor
For the last decade, law firms have been touting that they are client-centered. While we generally agree that is the case, we also believe that there are still untapped opportunities to bring the “voice of the client” to additional aspects of the firm and improve the overall client experience.
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Features
COVID-19: Threats Abound: How to Protect Your Remote Workforce
Tomas Suros
If there’s an upside to this unsettling period, it’s that the same cloud that irrevocably changed the way companies do business in recent years will now help them navigate through this pandemic. By enabling remote work in response to this crisis, companies will emerge nimbler, more technologically sound and more productive.
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Features
Competitive Intelligence: “Dear Marketing & Business Development Professional …”
Stacy Zinken
Letters from librarians on value and opportunities to work together to support firm goals.
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Features
Adopting COVID-19 Cuts, Law Firms Balance Image and Economics
Patrick Smith
Firms Are Applying Communications Lessons from the Great Recession As They Deliver Bad News During the Coronavirus Pandemic.
Many firms have appeared in recent weeks to be signaling compassion, embracing (relative) transparency and sharing sacrifices across lawyers and staff. That can help make even painful cuts less harmful for a firm’s internal morale and outside reputation.
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