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Editor’s Note: Recently, a law firm marketing expert shared with us a survey that highlights what the client is really thinking, and how law firms can effectively respond.
By Scott Flaherty, Chris Johnson, Meghan Tribe, Roy Strom, Miriam Rozen and Lizzy McLellan
With the new year upon us, law firms have just been through the typical year-end crush of collections, budgeting, compensation decisions and more. The authors recently took a look at 2017's hottest trends, and explored what we could expect from them in 2018.
By Sharon Meit Abrahams
Before starting a training program, conduct a needs assessment when performance is inappropriate or inadequate. This means when one or more attorneys or staff are not doing what they should be doing, or they are doing something they should not be doing. Here's how to proceed.
By Vivian Hood
Although the current news cycle is a barrage of negative situations, the silver lining is that they offer law firms a wealth of teachable moments about the importance of preparing for and responding to a crisis situation.
By Michael P. Maslankammaslanka@fordharrison.com
A Different Perspective
Here are five ideas that lawyers can learn from the military. They just might work for you and your firm.