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Law Journal Newsletters publishes 9 leading online and print newsletters aimed at the diverse needs of attorneys in a wide range of practice areas. Enhanced for Web and mobile devices, these publications are powerful, intuitive, in-depth and affordable. A professional staff of attorneys and seasoned editors discuss and analyze the latest trends, cases, precedents and rulings; often well before this information hits online media. Written by lawyers, for lawyers, each LJN newsletter brings you ongoing intelligence and forecasts by top experts practicing in their respective fields.
The Care and Feeding of the Legal Client
Jaimie B. Field
Do your attorneys know the difference between a customer and a client? I have always defined the difference as a customer is someone who buys something from you once, while a client is someone who keeps coming back to you over and over again; mainly, since the legal industry is becoming more transactional daily. And that subtle difference is what makes a lawyer just a lawyer and one who becomes a rainmaker.
Redefining Attorney-Client Collaboration with Technology That Delivers Greater Value
David Carns
If savvy law firm attorneys haven’t done so yet, they should take this time to adjust their expectations and increase their comfort levels with new technologies, processes, and workflows. Going forward, their clients will expect the emphasis to be on relationships and outcomes, not billable hours.
The Great Unbundling: Do Law Firms Need to Re-think Outsourcing Strategies?
Anthony Davies
Service “‘bundling” provides economies of scale, lower overheads, a single point of contact and a single invoice at the end of each month. However, the bundling of services to create a single multi-service provider may now be hurting firms who are increasingly looking for specialization, especially with regards to onsite workplace experience services.
Third Circuit Rejects Side-Switching Disqualification Claim
Michael L. Cook
Conflicts of interest among clients are a chronic problem for law firms with many clients. How law firms address the problem — and they must — is what the Boy Scouts of America decision shows.
When Do COVID-19 Shutdown Orders Excuse Lease Guarantors?
Stewart E. Sterk
Section 22-1005 of the New York City Administrative Code provides relief for individuals who guaranteed commercial leases when the tenant defaulted as a result of government orders issued during the early days of the COVID-19 pandemic. In recent months, however, litigation has emerged about the scope of that relief.
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