The outsourcing of office and administrative services is expected to grow 50%-60% in the next five years. Contrary to what decision-makers think, and what the service providers hope you think, the biggest risk in outsourcing isn't choosing the wrong provider. It's outsourcing the wrong process, under the wrong model, with the wrong performance measures and contract terms.
- July 31, 2026Rob Mattern
In a brutally tight talent pool for paralegals, there is a path forward. But it requires firms to embrace change and take a more flexible approach to staffing and resourcing. One option is to look beyond the tight domestic talent pool and make greater use of legal process outsourcing (LPO).
July 31, 2026Ritu KaushalThe strongest, longest-lasting partnerships were never built because one platform had more features than another. They were built because there was trust. And every relationship I’ve seen fall apart, even when the technology was solid, came down to that trust breaking somewhere along the way.
July 31, 2026Doreen KaminskyClients don't need another firm telling them they use AI. At this point, they assume you do. The firms that stand out won't be the ones talking about AI the most, they'll be the ones showcasing why their approach deserves trust. What does that mean and how do you get there?
July 31, 2026Tanya AmyoteA majority of Big Law firms surveyed earlier this year are not currently planning to leverage private capital investments, but experts note that a rapidly shifting technology landscape and an ever-widening talent war may cause firms to feel differently about tapping into outside investment as time progresses.
July 31, 2026Jon CampisiWhile Clifford Chance may be the latest firm to enter a legal battle with former partners over compensation clawbacks, it certainly isn’t alone, as pay disputes between firms and outgoing partners are becoming more common, amid rising partner pay and lateral movement.
July 31, 2026Samson Amore and Ryan Harroff
Need Help?
- Prefer an IP authenticated environment? Request a transition or call 800-756-8993.
- Need other assistance? email Customer Service or call 1-877-256-2472.






