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Client Speak: A Matrix of Understanding Image

Client Speak: A Matrix of Understanding

ALM Staff & Law Journal Newsletters

By now, 'knowing the client' is a marketing bromide and a fairly tired one at that. To reinvest the mantra with actionable meaning, law firms must understand the in-house dynamic ' they must know how in-house counsel actually think ' in very specific terms.

Features

Note from the Editor Image

Note from the Editor

ALM Staff & Law Journal Newsletters

A word from Editor-in-Chief Elizabeth "Betiyan" Tursi.

Features

Ninth Circuit Follows TTAB Policy: Questions Remain As to What Kinds of Unlawful Acts Bar Trademark Rights Image

Ninth Circuit Follows TTAB Policy: Questions Remain As to What Kinds of Unlawful Acts Bar Trademark Rights

Jane Shay Wald

The Ninth Circuit, in a case of first impression in that circuit, recently adopted the long-standing policy of the U.S. Patent and Trademark Office's ('PTO') Trademark Trial and Appeal Board ('TTAB') that 'use in commerce only creates trademark rights when the use is <i>lawful</i>.' <i>CreAgri Inc v USANA Health Sciences Inc.</i>, 474 F.3d 626 (9th Cir. 2007). The Ninth Circuit in <i>CreAgri</i> noted that 'at least one [other] circuit has adopted and applied this rule. <i>See United Phosphorous, Ltd. v. Midland Fumigant, Inc.</i>, 205 F.3d 1219, 1225 (10th Cir. 2000).'

Features

Practice Building Skills: Exceeding Clients' Expectations Image

Practice Building Skills: Exceeding Clients' Expectations

Evan & Chuck Polin

Can asking your clients questions be the answer to increased business? We recently attended a legal marketing workshop in Philadelphia, and the main topic of conversation revolved around retaining clients, and what clients believe is important in their choice of attorney or law firm. We were not surprised to find that there is a huge disconnect between what clients are looking for in their choice of attorney, and what they believe they are receiving from their current law firm.

Features

Media & Communications Corner: Mark Beese, 'Marketing Guy,' Holland & Hart Image

Media & Communications Corner: Mark Beese, 'Marketing Guy,' Holland & Hart

Pamela Ulijasz

Holland &amp; Hart 'marketing guy' Mark Beese uses a combination of public relations and advertising to set the stage for business development. The doors open on new client relationships when potential buyers are familiar with the firm's capabilities and reputation in the legal marketplace.

Features

Feedback Made Easy for Partners Image

Feedback Made Easy for Partners

Sharon Meit Abrahams

The objective in giving feedback is to enhance performance by supplying information to guide the individual toward the level and quality of work that is expected. This article contains seven steps to effective and useful feedback sessions.

Features

Customer Identification Programs Image

Customer Identification Programs

Michael Zeldin, Michael Shepard & Piero Molinario

Section 326 of the USA PATRIOT Act requires financial institutions to implement a written Customer Identification Program (CIP) that is appropriate for the size and type of business and that includes minimum requirements. The CIP is intended to enable the institution to form a reasonable belief that it knows the true identify of each customer. The CIP must include account opening procedures that specify the identifying information to be obtained from each customer. It must also include reasonable and practical risk based procedures for verifying each customer's identity.

Features

Real Property Law Image

Real Property Law

ALM Staff & Law Journal Newsletters

In-depth analysis of the latest rulings.

Features

On the Move Image

On the Move

ALM Staff & Law Journal Newsletters

Who's doing what in the bankruptcy world.

Features

Involuntary Petitions Under BAPCPA Image

Involuntary Petitions Under BAPCPA

ALM Staff & Law Journal Newsletters

As bankruptcy practitioners awaited the enactment and effective date of the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 ('BAPCPA'), the multitude of speaking panels, journals, and cocktail conversations offering their speculative commentary on the anticipated effects of the amendments to Title 11 paid increased attention to the proposed amendments' effects on the remedies afforded to creditors under ' 303 of the Bankruptcy Code ' namely the involuntary bankruptcy petition.

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