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Columns & Departments
We've long known that vague, incomplete or misunderstood instructions from partners to associates is a prime source of profitability leaks ' revenue lost because of all the time spent on reinventing the wheel. We've also long known that an amazingly simple delegation improvement technique can help reduce write-downs of time by up to 18%.
Features
When you're working with clients, it is important to keep them happy and to remember to continue selling throughout the engagement. Here's why.
Features
The future of the legal industry isn't what it used to be. Or so says a recent report issued by Law2023.org, a group of industry insiders ' including the author' who spent a year studying the trajectory of the legal marketplace.
Features
Lawyers leaving a law practice have an economic interest in monetizing their career-long investment in building a client portfolio and a referral network. How each lawyer has accomplished this depends on his or her particular practice, market and style. But while the means may vary, the results are the same ' access to clients who have legal needs. And this is the value the acquirers wish to capture.
Columns & Departments
Discussion of a case in which a Texas law firm filed a defamation lawsuit over an ex-client's negative Yelp review.
Features
The stature and credibility of any marketing and business development team in the country is based on the experiences that internal clients have with the team. The challenge occurs when a ball gets dropped; no matter how significant or insignificant, "marketing" dropped the ball.
Features
Corporate journalism ' also known as brand journalism ' is journalistic content produced by a law firm (or any other entity) about that firm, its work, or the issues that it deals with on a regular basis. Here's how it works.
Features
What is the DNA of an in-house e-discovery project manager ' and how can you become one, whether you are a lawyer or a technician? Let's define an in-house e-discovery project manager, examine in-house corporate hiring trends and endeavor to understand what the corporate appetite is for grooming talent or, conversely, for hiring experienced e-discovery professionals.
Features
Recent advances in technology assisted review (what I call "TAR 2.0") include the ability to deal with low richness, rolling collections, and flexible inputs in addition to vast improvements in speed. These improvements now allow TAR to be used effectively in many more discovery workflows than its traditional "TAR 1.0" use in classifying large numbers of documents for production.
Features
The law firm records management industry has been evolving to an information governance framework. The records function within the firm has traditionally been more of a back-end function, with the idea that everything was created in paper, made into an official record, indexed and hopefully regulated by retention schedules.