Law Firm Management

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Cyber security incidents are rising very rapidly. The growing number of serious attacks on essential cyber networks is one of the most serious threats the U.S. faces. One of the critical controls relating to cyber security incidents is the implementation of effective cyber security incident response plans. This article recommends that legal battle plans be developed and maintained as a critical part of your cyber security incident response plans.

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Research over the past four years is showing a slow-moving upward trend of law firms hiring professional salespeople. This trend spans all sizes of firms, from small to global. The backgrounds of these professionals varies; primarily, they come to firms from a solid background of success in the sales world, many having worked against assigned quotas and on partial commission.

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How do we manage to deliver extraordinary client service and superior work product? Here's how to actively listen.

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One value-added activity that any lawyer can offer is no-cost continuing legal education (CLE) programs for clients. Here's how to do it.

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Even though SEO is a highly technical aspect of your law firm marketing strategy, it shouldn't be ignored. Here's why.

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What do your team members do that drives you crazy? Why you should compile a list.

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Our industry most likely will surpass the record 70 mergers reached in 2008. With theinflux of laterals, legal marketers can play an integral role in the new attorneys' success.

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Every touch point a client has with a firm, including support staff, can contribute meaningfully to client satisfaction ' or dissatisfaction.