Features
<B><i>Online Extra:<b></i> Doing Well By Doing Good: Law Firm Social Responsibility</b>
Corporations increasingly subscribe to the principle of corporate social responsibility. CSR is based on the belief that a demonstration of concern for the environment, human rights, community development and the welfare of their employees can make a corporation more profitable. And if not more profitable, at least a better place to work.
Features
<b><i>Online Extra:</i> A Baker's Dozen of the Top (Mostly Free) Useful Web Tools</b>
I've written in the past about free Web tools, and unsurprisingly, Google continues to top the charts. Sometimes, however, you want tools that are more comprehensive and can be tailored to your needs.
Myth #5: ONCE YOU'VE WON THE BUSINESS, FURTHER MARKETING TO THE CLIENT IS NOT NECESSARY.
MYTH #5: ONCE YOU'VE WON THE BUSINESS, FURTHER MARKETING TO THE CLIENT IS NOT NECESSARY. Your firm's client retention depends on regularly identifying their needs, concerns and pressures. But client needs are a moving target. The time you spend listening and attending to complaints could be the difference between keeping a client and losing them to another, more attractive firm. More corporate counsel and agencies are terminating long term relationships with law firms. Depending upon which report…
Features
Law Firm Business Plan Basics
When you are starting a new practice it is essential that you first have a viable Business Plan in place. Even if your firm has been up and running for years, a fresh look back to business plan basics can help your bottom line tremendously.
Features
Media & Communications Corner: Legal Brand Journalism
Legal Brand Journalism' is the mechanism that allows thought leadership to happen. Here's what it is and how it works.
Features
Career Journal: Professional Management
Law firms have a problem. Their clients compare them with their accountants and consultants ' how they gather and share knowledge, how they set prices, how they manage projects ' and wonder why they lag.
Features
Sales Speak: The Top Five Myths of Attorney Selling
Law firm marketing is about being found, not chosen. How you get found is through publicity, media outreach, networking, collateral materials, conducting and attending workshops.
Features
Marketing's Role in the Legal Industry's Pricing Revolution
It's hard to imagine a more perfect opportunity for legal marketing professionals to earn a seat at the leadership table than the pricing revolution happening today in our industry.
Myth #4: CLIENTS WANT SELLERS TO DO MOST OF THE TALKING
MYTH #4 - CLIENTS WANT SELLERS TO DO MOST OF THE TALKING. Keep your resume to yourself and let the potential client do the talking. Adopt the tried and true IBM 60/40 sales training rule - keep them talking 60 percent of the time. Spend the remaining 40percent of the time asking good questions based upon your research and talking strategy. Pay attention to your client/prospect's verbal cues and refine your pitch accordingly. In survey after survey…
Features
Outsourcing in the New Legal Model
There's a new legal model in town ' ushered in by a new era of law firm client ' requiring firms to streamline operations and capture cost efficiencies at every level while also maintaining the high quality of services on which their reputations are staked.
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