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The conventional wisdom is that it costs more to get a new client than to keep an old one. And for once, the conventional wisdom is correct. Yet, many professionals too readily take clients for granted. Or don't look for opportunities to increase revenues from perfectly satisfied clients.
BUSINESS DEVELOPMENT TACTICS - Simple and Effective Business Development tactics do not need to be complicated to be effective. The following tactics, for example, are easy to implement during scheduled meetings and are surprisingly effective: 1. During every meeting with a prospect or client, touch on the client benefits that your firm offers. 2. As the meeting wraps up, restate the challenges and opportunities as the client sees them. 3. Close every call, meeting, or pitch with agreements on…
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What is the first step that an end-user should consider when in technical distress? My first suggestion to that end-user is the time-honored, well-known and often irritating ' reboot.
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Ninth Circuit Upholds Sanctions Against Copyright Lawyer<br>Attorney Fees Awarded To Prevailing Defendants in Memorabilia Case<br>Manatt Petitions CA Supreme Court over Ruling Against Firm
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The speed and shape of the American economic recovery is a matter of great debate. What is not up for speculation is the dramatic effect the downturn had on all businesses, including the legal industry. Workers and managers alike are struggling to figure out what will be expected from them in the coming business quarters, and how to deliver on these expectations. Here are three highlights for legal professionals which just may make the difference between being in the black or in the red.
TACTICS FOR ENGAGEMENT - Generating New Business What are your strategies for engaging with prospects? How do you improve law selling? Recently, I participated in a brainstorming session with a group of attorneys - some in-house counsel, some outside counsel. the focus of the session was on how to improve law selling. Even though the attorneys represented different areas, they all agreed on which legal marketing tactics were the most effective. As a business develoment consultant, I…
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So what's the deliverable once you finally convince Firm Management and the designated Lead Partners to buy into a Client Feedback program focused ' at least initially ' on its Tier 1 or key clients?
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Whether your firm is redesigning its existing Web site or creating its first site, hiring a developer can be an expensive and time-consuming undertaking. To make your redesign/development experience rewarding and to avoid misunderstandings, outline the scope of your project before obtaining proposals from Web site design firms.
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With the passage of the Lilly Ledbetter Fair Pay Act, the EEOC's and OFCCP's increased focus on compensation discrimination, and the government's increased budget for these agencies, compensation decisions are destined to come under increased scrutiny from employees, their attorneys and the government.
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One of the major changes of the recession is how the boundaries of the client-lawyer relationship has been redrawn ' the power now firmly lies with the client as the status of general counsel within their own organization continues to grow.