Features
Prognostication Is a Mug's Game
What are reasonable assumptions about the future of the legal profession in this dynamic society? Here, we can surmise ' if not predict ' a future by extrapolating two things from the past.
Features
The Brave New World Of e-Workplace Privacy Policies
Part One of this article, last month, examined the liability involved with social media and e-mail use. Part Two discusses implementing compliant and defensible workplace policies.
Features
Navigating the Changing Technological Landscape
In <i>City of Ontario v. Quon</i>, the U.S. Supreme Court held that a government employer's search of an employee's communications on an employer-issued pager was reasonable under the circumstances and, therefore, did not violate the Fourth Amendment of the Constitution. The Court's narrowly tailored decision underscores that cases in the area of employee privacy will continue to be highly fact-sensitive.
Features
Client Speak: Client Feedback ' The 12 Essential Steps
This article ' in two parts ' will deal with the Client Feedback process, specifically the 12 essential steps involved. This first part lists the 12 steps and then describes steps 1 through 4a (pre-interview planning).
Features
Client Profiling and Segmentation
By profiling current clients and looking back over the years of data accumulated, law firms have an abundance of experience to determine what works and what does not when it comes to business development. The key is to set up a systemized approach to extract that data.
Features
Wolf Block Moves for Stay of Legal Malpractice Suit
Wolf Block and a number of former partners are seeking a stay of a legal malpractice lawsuit brought against them by car dealership owner Alan Potamkin over the firm's drafting of a prenuptial agreement.
UPDATING CLIENT RETENTION TO ALIGN INTERESTS
UPDATING CLIENT RETENTION TO ALIGN INTERESTS - client retention relies on the relationships that you establish with current and prospective clients. In our business developoment seminars, we emphasize the importance of selling based on the client or prospect's needs rather than the size of your firm, the number of offices the firm has, or the awards that your firm has received. Successful law sales require a balance between the firm's responsibilities and in-house counsel's responsibility to…
Features
How Fulbright & Jaworski Transformed Its Document Review Process
As e-discovery practitioners, our goal is to make the process for our clients more manageable and as cost-effective as possible. We sought to automate and streamline the process through the application of strategic technology and well-developed workflows.
Features
Upgrading Microsoft Office and What It Means to Your Service Desk
With the worldwide release of Office 2010 in June, Microsoft has once again unleashed a frenzy of new software purchases ' and even more Office upgrades ' globally.
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