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Outsourcing and the Difference Between Service and Hospitality Image

Outsourcing and the Difference Between Service and Hospitality

Anthony Davies

Today we see outsourcing accelerating as the pandemic has served to highlight the traditional benefits of outsourcing: cost reduction, flexibility, expertise and efficiency. But providers need to do something more to increase satisfaction rates among their law firm clients.

Features

Hiring for Long-Term Success Image

Hiring for Long-Term Success

Corey Castillo

Many law firms are hunting for talent with a focus on traditional "industry experience" and prestigious educational backgrounds as familiar criteria in their candidate search process. But what if law firms are missing high value talent — on both the legal and administrative side — that may be right under their nose?

Features

The Difference Between Service and Hospitality Image

The Difference Between Service and Hospitality

Anthony Davies

Today, we see outsourcing accelerating as the pandemic has served to highlight the traditional benefits of outsourcing: cost reduction, flexibility, expertise and efficiency. But providers need to do something more to increase satisfaction rates among their law firm clients.

Features

Are You Stuck With the Hasty Tech Decisions Made In Crisis Mode? Image

Are You Stuck With the Hasty Tech Decisions Made In Crisis Mode?

Tomas Suros

In March 2020 and the months immediately following, many firms found themselves scrambling to implement tools that would meet the needs of new remote work realities. Understandably, many of these decisions were done quickly without the normal level of due diligence. Now, the same firms are realizing that those hasty, though necessary, decisions should be revisited or undone.

Features

Billing Rates Have Increased, But Not Enough to Beat Inflation Image

Billing Rates Have Increased, But Not Enough to Beat Inflation

Andrew Maloney

Law firm billing rates have increased across all law positions in 2022, but not necessarily enough to keep pace with inflation. That's according to news reports that point to some more challenges for law firm profits.

Features

Are We Over Thinking Office Return Strategies? Image

Are We Over Thinking Office Return Strategies?

Anthony Davies

Routines based around 'work from home' are calcifying, and commuting, parking, sandwich shops and childcare are fading into distant memory. With each passing week, the challenge to win attorneys back into the office increases.

Features

Recession Proofing Your Law Firm Image

Recession Proofing Your Law Firm

Melissa "Rogo" Rogozinski

Whatever term the economists use to describe the slowing pace of commerce, the real question is: how do you protect your law firm's revenue stream when economic pressures are causing current and prospective clients to tighten their budgets?

Features

Are We Over Thinking Office Return Strategies? Image

Are We Over Thinking Office Return Strategies?

Anthony Davies

Routines based around 'work from home' are calcifying, and commuting, parking, sandwich shops and childcare are fading into distant memory. With each passing week, the challenge to win attorneys back into the office increases.

Features

Solving the Information Governance Groundhog Day Syndrome Image

Solving the Information Governance Groundhog Day Syndrome

Ben Schmidt & Nathan Curtis

Security and privacy start with good information governance, and for many firms — trying to get their information governance policy implemented feels a lot like Groundhog Day. Yes, the one with Bill Murray. Let's take a closer look.

Features

Recession Proofing A Law Firm Image

Recession Proofing A Law Firm

Melissa "Rogo" Rogozinski

Whatever term the economists use to describe the slowing pace of commerce, the real question is: how do you protect your law firm's revenue stream when economic pressures are causing current and prospective clients to tighten their budgets?

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