Features
Registered Nurses In a Top Hat Plan
As the healthcare industry is emerging from the pandemic they are looking for ways to reward, retain and recruit a very important segment of its people — Registered Nurses. Employers are looking for ways to provide benefits in an economically efficient fashion that does not create an immediate and punitive tax on the participant.
Features
Obstacles to Overcome So Attorneys Can Train Others
This article delves into what firms can do to support their attorneys who lead training initiatives such as on-boarding new associates, delivering substantive knowledge, designing skill development training or any other aspect of professional development in the legal field.
Features
Managing Outreach Is the Most Important Task for Practice Group Leaders
No other job of a practice group leader does more to solve the many challenges of running a practice group than does a steady flow of new work from new clients.
Features
The Most Important Task Practice Group Leaders Fail to Manage
There is one task that practice group leaders prioritize above all others: the management of the group's outreach. No other job of a practice group leader does more to solve the many challenges of running a practice group than does a steady flow of new work from new clients.
Features
How Many Is Too Many? Billable Hours Can Reach Diminishing Returns
By now, it is well known that this year has been defined, at least in part, by the furious pace at which lawyers have been working. At what point do high billable hours mean diminishing returns for both the lawyer and the firm?
Features
How to Cut IT Costs and Streamline Operations with Leasing
While analysts predict firms will still see savings from expense cuts in 2021, these savings won't be as dramatic as in 2020 and, moreover, recommend that firms should use profit gains to invest in long-term strategies for growth — like technology.
Features
Understanding Your Clients' Changing Needs In a Post-Pandemic Legal Market
If it was challenging to get facetime with clients pre-pandemic, that challenge has only multiplied in the post-pandemic world. As firms look for creative ways to reconnect with clients, client interviews and surveys have become more important than ever for ensuring client satisfaction, loyalty and profitability.
Features
Stakeholders: How to See Things from the Client's Perspective
Without hearing the Voice of the Customer (or Client), we risk missing the mark in our strategy, messaging and positioning, as well as delivery of work, product and service, operations, technology, staffing and so forth — in short, we potentially miss on everything.
Features
The Queen's Gambit: Vetting Costs and Other Factors In Hiring a Tech Vendor
There are numerous "gameplays" to reduce risks when selecting and hiring a technology vendor. With each mitigating factor you incorporate into your contracting playbook, prepare to incur additional costs.
Features
The Future of Litigation Workflow: Reimagining Technology and Process in the Next Decade
Hear what a cross-section of law firm leaders say about how the pandemic has impacted litigation in the short- and long-term.
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