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Product Review: Onit

Donna Seyle

Market statistics across all industries, including professional services, reveal that cloud products will drive the automation train. This is particularly true of Software-as-a-Service (Saas) products designed for small and medium-sized businesses.

Helpdesk Lessons Learned From Software Conversions

Lance Waagner

Here's some not-so-breaking news from the world of major software conversions regarding, in particular, the amplified demand for Office 2010 upgrades within the last 9 to 12 months: It's an all around challenge and major resource issue for IT, the helpdesk (referred to as the service desk globally), trainers and users. So, prepare for it, absorb lessons from others who have gone before you, and achieve a smooth conversion with happy users and management (yes, this IS possible!).

Look Before You Leap! Avoid Pitfalls When Moving e-Discovery to the Cloud

Phil Favro

Under the right circumstances, the cloud may represent a fantastic opportunity to streamline the e-discovery process for an organization. Yet it could also turn into a "dangerous liaison" if the cloud offering is not properly scrutinized for basic e-discovery functionality.

Net News

Zoe Tillman & Jenna Greene

Privacy Class Actions Filed Against Google in DC, Maryland<br>Feds Release Internet Privacy 'Bill of Rights'

Features

Technology Can Cap Internet Facilitators' Liability

Jonathan Bick

Advances in Internet technology have increased facilitators' capacity to ameliorate Internet bad acts automatically. Failure to employ such technology may result in more liability for Internet facilitators for preventing bad acts online.

Analyzing Novel Issues in Internet Jurisdiction

Richard Raysman & Peter Brown

This article discusses jurisdictional issues involving online copyright infringement, as well as the emerging issues surrounding disputes involving BitTorrent file-sharing technology.

Is the First Amendment in Digital Decline?

Douglas Wood

On Feb. 23, 2012, a previously sealed decision dated Dec. 9, 2011, was released that illustrates the collision of online digital anonymity, the First Amendment, and prosecutorial prerogative.

Features

Can an Employee Steal Social Media Influence?

Elise Bloom & John Barry

As employment disputes commonly involve communications between or among employees, management and customers, it should come as no surprise that social media's role in workplace disputes has drastically increased in the last year. This article discusses recent social media cases and makes recommendations for what employers can do to better protect confidential information and trade secrets.

Bit Parts

Stan Soocher

Declaratory Copyright Complaint Can Be Amended After Plaintiff Film Company Secures Financing<br>Sony/ATV Wins Right to Renewal Terms in Roger Miller Songs

Features

Counsel Concerns

Stan Soocher

Law Firm's Push for Sale of George Clinton Copyrights, to Pay for Legal Fees, Will Remain in Western District of Washington<br>Motion by Nina Simone's Former Husband, to Disqualify Counsel in Estate Litigation, Is Denied

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