Winning New Clients With Power Questions
The CEO of a $12 billion company summed it up neatly when he told me, "During a first meeting, I can always tell how experienced a banker or lawyer is by the quality of the questions they ask." Many lawyers, however, prefer to tell rather than ask and listen.
Do Clients Want To Be Educated?
When a client hires a marketing firm for advisory services, how is it much different than trusting the waiter at a restaurant? If you think about it, there really is no difference ' <i>unless</i> you are able to contribute something more to the relationship.
Features
Tweets, Apps, and Mobis, Oh My!
Wow, what a year 2011 was. While the economy barely hung on for many law firms that had once seemed invincible, our legal marketing colleagues around the country were busy innovating to heights not seen before in our professional space. It is a great time to be engaged in marketing law firms, indeed.
Features
Forcing Adverse Party to Sign Waiver of Ethics Grievance Draws Reprimand
A lawyer's attempt to shield himself from discipline via a release in a divorce agreement was not only void ' it was itself an ethics violation, the New Jersey Supreme Court ruled.
Features
Emancipation and Child Support Obligations in PA
Issues relating to one's child or children, whether in an intact family or not, can often present difficult challenges. Typically, the challenges faced by separated parents have the potential to get significantly more complicated than those faced by intact families.
Features
When Custody Evaluators Lose Focus
None of those who have written on the subject of performing parenting evaluations has asserted that the task is an easy one. There has, however, been broad agreement among writers in the mental health fields, and reasonable clarity in law, concerning the objective that evaluators should endeavor to meet.
Features
Initiating Medical Malpractice Cases In Federal Court
Under the provisions of the FTCA, an action may not be instituted upon a claim against the United States for money damages caused by the negligent act of any federal employee acting within the scope of his employment, unless the claimant first presents the claim to the appropriate federal agency and the claim is finally denied by the agency in writing and sent by certified or registered mail. If the agency fails to make a final disposition of the claim within six months after it is filed, the claimant may deem the claim denied.
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