Features
Legal Sales & Service: Voice of the Client: CRANK IT UP!
The articles that the Legal Sales and Service Organization (LSSO) has published in a regular column for MLF the past year have focused on a variety of specific topics, like planning, alignment, and how to lead successful initiatives. But they all have one important thing in common. It is the need for law firms to really listen to their clients in order to elevate their service.
Note from the Editor: Looking Forward to 2008
By the time all of you will be reading this, we will be in a new year and a new year brings new projects and new challenges, all of which are exciting and fulfilling. Here's what we have planned for this promising new year...
Client Speak: The Red Zone Is Wide Open
Down economy. Incipient recession. Sub-prime credit crunch. Those are excuses that smart marketers don't use. They're catch-phrases that aggressive business developers never rely on. They're facts of life that do not impinge on the agendas of street-smart lawyers.
Features
The Best of MLF 2007
In 2007, we learned a lot from myriad authors and our fabulous regular columnists. As with past practice, I am going to give our readership the pleasure of having the opportunity to enjoy reading one article from each of the past 12 months. In this issue we will feature January up to and including July. The February issue will continue highlighting one article from each of the August to December issues.
Litigation
A recent ruling of importance to you and your practice.
Custody Evaluations: A Bastion of Bias
Because custody evaluators are typically appointed by the court rather than separately retained by the parties, many lawyers and judges assume that the resulting work product is neutral and unbiased. This is not a valid assumption. A mass of behavioral science research clearly reveals that all human beings, whether mental health professionals, lawyers, judges, or candlestick makers, are subject to an array of biases that can severely distort the decision-making process. This article explores the insidious role of bias in custody evaluations.
Vehicle Tracking Surveillance
In our era of fast-paced technological development, you may know that a GPS-enabled cell phone could allow you to trace your teenager's steps, but did you know that you could track your schnauzer through his GPS-enabled dog collar? Inventive product designers are finding new ways for us to enjoy the government-run Global Positioning System all the time.
Features
Case Notes
Highlights of the latest product liability cases from around the country.
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