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Features

Sales Speak: New Opportunities in the Legal Industry Image

Sales Speak: New Opportunities in the Legal Industry

Silvia L. Coulter

Research over the past four years is showing a slow-moving upward trend of law firms hiring professional sales people. This trend spans all sizes of firms, from small to global.

The Voice of the Client: What Loyalty Gets You Image

The Voice of the Client: What Loyalty Gets You

Bruce D. Heintz

How does a law firm discover what it takes to become a Preferred Provider for a particular key client? Simple, just ask the client.

Features

Media & Communications: New Ways to Provide Value Image

Media & Communications: New Ways to Provide Value

Steven Andersen

Business as usual is different now, and we're not going back to the "good" old days when the fa'ade of increasing billing rates masked a multitude of law firm management sins.

Features

Career Journal: Messaging New Marketing Concepts Image

Career Journal: Messaging New Marketing Concepts

Michael DeCosta

Law firms have begun to recognize that segmenting their services can be a good thing and a legitimate business model to deploy.

Service As a Strategy, Not a Buzzword Image

Service As a Strategy, Not a Buzzword

Jim Durham

Every touch point a client has with a firm can contribute meaningfully to client satisfaction ' or dissatisfaction.

Features

Managing Religious Diversity in the Workplace Image

Managing Religious Diversity in the Workplace

Rebekah Mintzer

In the U.S. workplace, increasing religious diversity means additional labor and employment responsibilities for in-house counsel, according to a new report from the Tanenbaum Center for Religious Understanding.

Features

Whistleblower Retaliation Cases Image

Whistleblower Retaliation Cases

Janie F. Schulman

Recent notable whistleblower cases are in some instances defining what it takes to be a successful retaliation plaintiff; in other ways, these cases are merely shaping the battleground for cases yet to come.

The Importance of Background Checks Image

The Importance of Background Checks

Thomas E. Zeno

The government routinely requires certifications from its contractors, who provide everything from weapons systems used in combat to health care services paid by Medicare and Medicaid.

Features

Non-Compete Agreements Image

Non-Compete Agreements

Chad W. Moeller & William J. Tarnow II

Rulings in two cases have substantially defined the landscape of non-competition law in Illinois, and have a profound impact on employers' use of restrictive covenants with their employees.

Features

Anti-Assignment Clause? Image

Anti-Assignment Clause?

Steven B. Smith & Dana Gale Hefter

The Third Circuit recently reaffirmed the policy underlying anti-assignment provisions in connection with bankruptcy cases, and the extent of bankruptcy courts' jurisdiction after closure of a case.

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