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How do we manage to deliver extraordinary client service and superior work product? Here's how to actively listen.
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One value-added activity that any lawyer can offer is no-cost continuing legal education (CLE) programs for clients. Here's how to do it.
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Even though SEO is a highly technical aspect of your law firm marketing strategy, it shouldn't be ignored. Here's why.
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What do your team members do that drives you crazy? Why you should compile a list.
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Our industry most likely will surpass the record 70 mergers reached in 2008. With theinflux of laterals, legal marketers can play an integral role in the new attorneys' success.
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Med Mal defense attorneys must also be aware of the potential overlap between malpractice claims and mass tort claims.
The Offer of Judgment Rule (the Rule) is a near universal concept that exists in most jurisdictions. Its However, in its current application, at least in New Jersey, it is ineffectual and pragmatically only available to plaintiffs.
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According to the Centers for Disease Control and Prevention (CDC), each year one in every three "older adults" (65 years and older) falls. According to the CDC's report, in 2010, approximately 21,000 older adults died from unintentional fall injuries. The most common fall-related injuries were fractures of the spine, hip, forearm, leg, ankle, pelvis, upper arm, and hand.
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Every touch point a client has with a firm, including support staff, can contribute meaningfully to client satisfaction ' or dissatisfaction.
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Should law firms hire professional sales people?
