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Artificial intelligence and automation are creeping into the workplace of every industry, bringing the added benefits of efficiency and security. As more organizations implement AI solutions across their departments, businesses still relying on outdated, manual processes will fall behind.
Legal departments ranked AI solutions last for their technology needs, according to a survey by HBR Consulting — a surprising finding considering the plethora of administrative tasks legal teams handle, like document editing, work tracking and routing. A recent report by SpringCM found legal is the primary department involved in contracts for 59% of businesses. If other departments use AI to address inefficiencies that take time away from other projects, why are legal teams ignoring the potential of artificial intelligence to transform the contracting process?
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When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.