We constantly hear from clients that they want us to know their business and anticipate their needs, to help them to see around corners.
Creating a Culture of Intelligence
We hear about the ongoing cost pressures clients face, which force in-house counsel to do more with less, and the pressures on outside counsel to provide greater efficiencies and cost predictability. We also hear that clients hate to be cross-sold. However, this does not mean that clients are not interested to be introduced to new colleagues who can provide insight.
By
Patricia Ellard
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