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For most of us, what’s happening in the workplace is unprecedented. Many of us, who are happy to still be employed, have been thrust into working from home with little to no preparation. As the situation evolves quickly, it’s important to think outside the box to be able to continue servicing our clients. In the legal industry it is time for a paradigm shift. Many firms have struggled with allowing people to work from home for a myriad of reasons. At this point, we have no choice. To help you get off on the right foot, the following are some best practices as we move forward into this new working environment.
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Ask the Right Questions, Get the Right Hire Via Remote Interviewing
By Sharon Meit Abrahams
Techniques and important guidelines that will help an attorney conduct remote interviews that are efficient and help to lead to quality candidates for hire.
Client Development During the Pandemic
By Larry Bodine
The new normal under the plague has put pressure on law firms to simply operate, as well as thrive. However, law firms have a unique opportunity during the COVID-19 outbreak to capture new files and business. Now is the time to use a personal touch and double down on digital marketing.
Voice of the Client: Hearing the Voice of the Client
By Deborah Farone and Michael Mellor
For the last decade, law firms have been touting that they are client-centered. While we generally agree that is the case, we also believe that there are still untapped opportunities to bring the “voice of the client” to additional aspects of the firm and improve the overall client experience.
COVID-19: Threats Abound: How to Protect Your Remote Workforce
By Tomas Suros
If there’s an upside to this unsettling period, it’s that the same cloud that irrevocably changed the way companies do business in recent years will now help them navigate through this pandemic. By enabling remote work in response to this crisis, companies will emerge nimbler, more technologically sound and more productive.
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