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During this unprecedented time firm leaders, practice managers and hiring partners are asked to interview candidates to replace attorneys who have left or to grow their bench in certain areas via remote technology. Recruiting is a costly expense and should be managed with an eye to the bottom line. Effective interviewing can help control costs and is a skill that requires thought, preparation and practice. Though attorneys have experience interviewing clients, finding the right person who fits into a firm’s culture requires a different tactic. The following are techniques and important guidelines that will help an attorney conduct interviews that are efficient and help to lead to quality candidates for hire. The following applies to virtual interviewing as well as in person.
By Larry Bodine
The new normal under the plague has put pressure on law firms to simply operate, as well as thrive. However, law firms have a unique opportunity during the COVID-19 outbreak to capture new files and business. Now is the time to use a personal touch and double down on digital marketing.
By Deborah Farone and Michael Mellor
For the last decade, law firms have been touting that they are client-centered. While we generally agree that is the case, we also believe that there are still untapped opportunities to bring the “voice of the client” to additional aspects of the firm and improve the overall client experience.
By Tomas Suros
If there’s an upside to this unsettling period, it’s that the same cloud that irrevocably changed the way companies do business in recent years will now help them navigate through this pandemic. By enabling remote work in response to this crisis, companies will emerge nimbler, more technologically sound and more productive.
By Stacy Zinken
Letters from librarians on value and opportunities to work together to support firm goals.