Practice Tip: <B>Talk About the Internet ' It's Not Just for Data Anymore</b>

Controlling operational costs is a constant challenge and typically a priority for all law firms. Telephones ' phone switch and desk sets as well as local and long distance telephone service ' are a traditionally significant operational cost component, and a chronic administrative headache. Over the past few years, a set of technologies has evolved that offers the potential to take a big bite out of telephone costs, as well as significantly impact attorney and staff productivity. These emerging technologies are referred to as Voice Over Internet Protocol, or VoIP. Developments in speed and reliability of computer technologies combined with dramatic increases of Internet bandwidth have resulted in increasing quality and reliability of service. Since the mid-1990s, VoIP has moved from the virtual back alleys of the techie world to the front office of the enterprise. As a result, voice communication traffic routed over the Internet is rapidly expanding.

13 minute readJanuary 01, 2004 at 02:06 PM
By
Tom Gelbmann
Practice Tip: <B>Talk About the Internet ' It's Not Just for Data Anymore</b>

Controlling operational costs is a constant challenge and typically a priority for all law firms. Telephones ' phone switch and desk sets as well as local and long distance telephone service ' are a traditionally significant operational cost component, and a chronic administrative headache.

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