Outsourcing: The Next Generation

Outsourcing is top of the news in many industries, and the legal industry is no exception. Recent news reports and editorials comment exhaustively on many aspects of outsourcing, and for any of those aspects you can find someone who will opine convincingly at either end of the spectrum. Many large firms have taken the step of locating a portion of their back office outside a principal office, including, as was described in the January interview with Ralph Baxter, Orrick's Global Operations Center in West Virginia. These arrangements, while generally a great move for the firms, should not be confused with outsourcing because the services are still being provided within the firm. However, they may certainly be a viable alternative to outsourcing.

12 minute read March 01, 2004 at 03:24 PM
By
Lisa R. Smith
Outsourcing: The Next Generation

Outsourcing is top of the news in many industries, and the legal industry is no exception. Recent news reports and editorials comment exhaustively on many aspects of outsourcing, and for any of those aspects you can find someone who will opine convincingly at either end of the spectrum.

This premium content is locked for Accounting and Financial Planning for Law Firms subscribers only

ENJOY UNLIMITED ACCESS TO THE SINGLE SOURCE OF OBJECTIVE LEGAL ANALYSIS, PRACTICAL INSIGHTS, AND NEWS IN Accounting and Financial Planning for Law Firms

  • Stay current on the latest information, rulings, regulations, and trends
  • Includes practical, must-have information on copyrights, royalties, AI, and more
  • Tap into expert guidance from top entertainment lawyers and experts

Already have an account? Sign In Now

For enterprise-wide or corporate access, please contact Customer Service at [email protected] or call 1-877-256-2473.

NOT FOR REPRINT

© 2026 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Continue Reading

Agentic AI introduces risks that are novel and complex, but the most effective response is a familiar one. Zero Trust answers the problem of when an AI agent misfires on its own by constraining what an agent can do rather than betting on how it will behave.

July 31, 2026

The outsourcing of office and administrative services is expected to grow 50%-60% in the next five years. Contrary to what decision-makers think, and what the service providers hope you think, the biggest risk in outsourcing isn't choosing the wrong provider. It's outsourcing the wrong process, under the wrong model, with the wrong performance measures and contract terms.

July 31, 2026