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Client Surveys: Here for the Long Haul
[Editors Note: The subject of client surveys has been featured in our last two issues. I felt that this is such an important component in understanding one's clients and the competition, that I asked Paramjit Mahli to write an article giving our readers her take on the subject.]
In an increasingly competitive marketplace, lawyers can no longer act in isolation and assume that the delivery of tangible results will be reflected in the growth of their client list. Law firms must see themselves as businesses; those that are in denial about modern day business practices are bound to fail.
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New York's Latest Cybersecurity Commitment
On Aug. 9, 2023, Gov. Kathy Hochul introduced New York's inaugural comprehensive cybersecurity strategy. In sum, the plan aims to update government networks, bolster county-level digital defenses, and regulate critical infrastructure.
Law Firms are Reducing Redundant Real Estate by Bringing Support Services Back to the Office
A trend analysis of the benefits and challenges of bringing back administrative, word processing and billing services to law offices.
How AI Has Affected PR
When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.
The DOJ's Corporate Enforcement Policy: One Year Later
The DOJ's Criminal Division issued three declinations since the issuance of the revised CEP a year ago. Review of these cases gives insight into DOJ's implementation of the new policy in practice.