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The Law Must Catch Up With VoIP

By Owen D. Kurtin and Arthur S. Katz
November 29, 2004

After years of promise and hype, Voice over Internet Protocol (VoIP), the ability to make telephone calls over the Internet, has emerged as a mainstream service for businesses and, increasingly, for consumers.

Lower cost, competitive quality and ease of use are responsible for VoIP's accelerated adoption. However, the very features driving VoIP's rollout have brought to the fore the stresses that the Internet and modern telecommunications technology have put on the 70-year-old regulatory framework that governs them.

As legislators and regulators consider the confrontation between technology and law, VoIP has made it clearer than ever before that the creaking regulatory structure needs something more than peripheral patchwork.

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