When Haight Brown & Bonesteel, a 90-attorney law firm in California, decided to relocate in 2001, we were faced with a serious records management issue: our new records center would only be one-third the size of our current space.
Outsourced Records Center Creates New Space/Time Paradigm
When Haight Brown & Bonesteel, a 90-attorney law firm in California, decided to relocate in 2001, we were faced with a serious records management issue: our new records center would only be one-third the size of our current space. Knowing that significant changes were in order, we called in an outside vendor to conduct a needs assessment and offer recommendations. Outsourcing the day-to-day center operations to a vendor was not the original goal, but here's what happened.
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