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How To Empower Your Client

By Lynne Strober
December 27, 2004

Most divorce clients initially feel “powerless” about the events of their lives and their potential divorce litigation. With some creativity, attorneys can encourage their clients to take affirmative steps from the onset, and permit them to feel proactive instead of reactive to the circumstances in which they find themselves. This initial interview with a client carries significant weight and sets the tone for the attorney-client relationship. Attorneys can impress a potential client with their experience in dealing with these issues and solidify the client's trust in their expertise. The creation of trust in the relationship must occur. To accomplish this goal, the attorney must listen to the potential client's facts. Depending on the circumstances, the attorney analyzes the information presented, counsels the client on what facts are important to prove the case and informs the individual how to obtain them. The “empowered client” now has a sense of direction and actually may uncover significant information that might resolve or alter the final result of the case.

Based on my own experience and years of working with forensic accountants and private investigators, I have developed strategies and tactics to focus the client in a positive manner to obtain documents relevant to the case. By following these strategies, clients feel a greater sense of power, and attorneys achieve their objectives for the case.

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