Predictions were that e-mail would revolutionize business communication – and slash its cost.
Virtual Cost Cutting
Predictions were that e-mail would revolutionize business communication ' and slash its cost. In fact, the doyens and novices alike of e-mail promised that this admittedly useful, and now ubiquitous, tool would eliminate postage and paper expenses, as well as the hidden-delay costs of waiting for even an overnight package to arrive. <br/>But in an era when deals are negotiated and closed entirely online, has e-mail's reality lived up to its promise? While business is certainly being done more quickly than in the dark ages before e-mail ' remember, say, the early 1990s? ' is it being done more efficiently?
By
Stanley P. JaskiewiczThis premium content is locked for LawJournalNewsletters subscribers only
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