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A Haven For Straight Talk: <b>Invite The Audience Into The Tent</b>

What is a client service team and why do you need one?

20 minute read May 27, 2005 at 12:37 AM
By
Andy Havens
A Haven For Straight Talk: <b>Invite The Audience Into The Tent</b>

I heard this horror story from an associate in a large, corporate firm a year or so ago. He was at the table with five or six other attorneys from his firm and ten or so people from one of their largest client companies.

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