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Methods of Effective Document Selection in Law Firms

By Chad A. McAllister

The saying “garbage in, garbage out” is often familiar to computer users. It means that computer systems are only as good as the information provided to them. The saying is a reminder of how important proper document selection is for any document retrieval system a firm chooses to deploy.

Document retrieval solutions provide the most worth to their users when they contain the majority of the firm's documents with usable knowledge and few low-value documents. This allows users to quickly find firm documents that are truly useful and not waste their time. Because the document vetting process is so crucial to the eventual success of document retrieval system integration, some vendors actually assign content consultants to help the firm oversee the process and help them create a strategy and process for selecting documents.

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