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Methods of Effective Document Selection in Law Firms

By Chad A. McAllister
October 05, 2005

The saying “garbage in, garbage out” is often familiar to computer users. It means that computer systems are only as good as the information provided to them. The saying is a reminder of how important proper document selection is for any document retrieval system a firm chooses to deploy.

Document retrieval solutions provide the most worth to their users when they contain the majority of the firm's documents with usable knowledge and few low-value documents. This allows users to quickly find firm documents that are truly useful and not waste their time. Because the document vetting process is so crucial to the eventual success of document retrieval system integration, some vendors actually assign content consultants to help the firm oversee the process and help them create a strategy and process for selecting documents.

This article has two primary sections. The first section provides a discussion about document selection approaches, covering suggestions and guidelines for identifying documents for inclusion in a document retrieval system. The second section presents models for an ongoing document vetting process.

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