Law firms that defend insurance cases are in a battle for survival. Most insurance companies pay by the case, not by the hour. This means that how much a firm actually earns depends on how productive it is.
Digital Dictation: Make the Leap
When we went digital in July 2004, we quickly shook off the limitations of analog tapes. We still dictate into hand-held recorders, but now instead of being captured on a tape, the dictation goes directly into an audio file in the computer. Each piece of dictation has its own audio file. When the dictation is completed, a single click sends it to a transcriber. Because each audio file is separate, it's easy to flag items with a high priority, so that typists can move them ahead in the queue.
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