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Public Productivity for Patent People

By John H. Hornickel

Does anyone remember this scene? “Call on 2 for Joe Jones!!” “Hold 2!!” Before cell phones, that was how you reached someone in the USPTO Public Search Room in Crystal Plaza 3 of Crystal City. Joe disappeared into a phone booth to conduct his business.

And what was Joe doing in the Public Search Room? He was searching for patent prior art, making photocopies at an overworked, underfed copy machine, checking assignment status of a patent family, and my personal favorite, making copies of a file history, page by page.

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