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Company Had No Duty to Encrypt Personal Information on Stolen Laptop

By Lisa J. Sotto and Aaron P. Simpson
April 19, 2006

A Minnesota district court recently found that a financial institution was not negligent for failing to encrypt personal information contained on a laptop computer that was stolen from an employee's home office. In Guin v. Brazos Higher Education Service Corp., the court dismissed the negligence action brought against a student loan provider by a customer. In granting the defendant's summary judgment motion, the court ruled that the company did not breach a duty of care under the Gramm-Leach-Bliley Act ('GLB') to customers whose unencrypted data may have been contained on the laptop.

The decision has significant implications for financial institutions regulated by GLB. Faced with the novel argument that a financial institution breached its statutory duty of care established by GLB when it failed to encrypt personal information in its databases, the court found that GLB contains no such requirement. In a narrow interpretation of GLB's requirement that companies 'protect the security and confidentiality of customers' nonpublic personal information,' the court held that GLB does not require companies to encrypt personal information contained on company laptops. For financial institutions that feared a judicial mandate to encrypt their customer data or risk noncompliance with GLB, the decision comes as welcome relief.

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