Health Care Indemnity (HCI) manages the claims and lawsuits associated with Hospital Corporation of America (HCA), employing over 80 law firms nationwide and processing over 5000 claims annually. While HCI had assembled a talented defense team, there was no day-to-day collaboration among the attorneys.
<b>Case Study:</b>Building a Collaborative Network
To increase the effectiveness of our network of attorneys, efficiency and collective strength, and eliminate duplicative legal costs we needed to leverage the resources and intellectual capital of this national team of attorneys. Our solution was ultimately a two-pronged approach: First to provide counsel with technology to enable collaboration and sharing of resources in real time; and second, to gather the data to analyze the effectiveness and efficiencies of counsel and identify, encourage, and enforce best practice collaboration.
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