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IN-HOUSE DISCONNECT Cont'd.

Recent surveys telescope shifting client priorities. For example, INSIDE COUNSEL'S "18th Annual Survey of General Counsel," published in July, 2007, shows a multi-level disconnect. On the one hand, there is the predicatble synapse between in-house and outside perceptions of 68% of outside counsel believe the level of service they provide has improved over the past five years, while only 29% of in-house counsel agree. Law firms are self-delusional, according to these data, as 62% gave…

3 minute read September 11, 2007 at 03:01 PM
By
Allan Colman, Managing Director, the Closers Group: www.closersgroup.com
IN-HOUSE DISCONNECT Cont'd.

Recent surveys telescope shifting client priorities. For example, INSIDE COUNSEL'S “18th Annual Survey of General Counsel,” published in July, 2007, shows a multi-level disconnect.

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