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Better e-Billing by Leveraging Experience and Relationships

By Justin Hectus
A recent study by the LEDES Oversight Committee reported that 73% of responding law firms find that 'electronic billing is either an additional or huge burden on the firm, from which they gain absolutely no benefit.' More amazingly, these results are similar to ' but worse than ' the results of a LawNet survey done almost five years earlier.

Taking note of the lack of progress encouraged me to sit down and seriously evaluate what's working, what's not, and what practical steps we can take to help move this industry in the right direction. In doing so, I reviewed numerous surveys, white papers and forum conversations, and spoke with law firms, vendors and clients so that I could augment our experience.

A Mixed Bag

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