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VoIP: Hype or Reality?

Many people use free or consumer-class Voice over Internet Protocol ('VoIP') solutions and make long-distance calls for 'free.' But is this VoIP technology suitable for a law firm? Will it provide the business-class security and reliability expected in a phone system?

18 minute read February 28, 2008 at 01:20 PM
By
Paul Chisholm
VoIP: Hype or Reality?
Many people use free or consumer-class Voice over Internet Protocol ('VoIP') solutions and make long-distance calls for 'free.' But is this VoIP technology suitable for a law firm? Will it provide the business-class security and reliability expected in a phone system?

VoIP is the technology used to transmit voice conversations over the Internet or through any other IP-based network.

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