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A Focus on Customer Service: Legal Hold Management at Family Dollar

We needed a "one-stop" communication link with custodians, with automated audit trails. We also wanted to move away from the practice of regularly using outside counsel to handle the creation of custom legal hold notices for our litigation portfolio. We knew it was time to rethink our legal hold process.

19 minute read August 27, 2009 at 11:04 AM
By
Kevin Anderson
A Focus on Customer Service: Legal Hold Management at Family Dollar

Family Dollar Stores is a neighborhood-based convenience and value retailer with more than 6,600 locations in 44 states, and more than 45,000 full-time employees.

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