When selecting and implementing new technology, many CIOs and IT professionals are challenged when the business process that the application is supposed to address plays second fiddle to focusing on a specific technology or product.
Focusing on the Business Process, Not the Technology
When selecting and implementing new technology, many CIOs and IT professionals are challenged when the business process that the application is supposed to address plays second fiddle to focusing on a specific technology or product. With a new technology implementation, many key business sponsors (i.e., owners of the application or department leaders whose teams use the application) want to be involved in the selection process, weighing in on requirements, definition, functionality, "look and feel" and expected output. This is similar to building a new home: The new homebuilder wants to select the style of home, amenities, paint, etc. In both scenarios, the buyers are concerned with the output, which is very understandable, as they desire useable products.
By
David E. OtteThis premium content is locked for LawJournalNewsletters subscribers only
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