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Minimizing Client and Internal Pushback on Soft-Cost Recovery

The recovery of costs directly attributable to a client over and above the fees being charged is a common practice in the legal industry. The justification behind the practice was that clients' generated expenses were above and beyond overhead expenses and were directly attributable to the individual, as they were not included in the hourly rate charged by the firm.

18 minute read May 26, 2011 at 03:19 PM
By
Robert C. Mattern
Minimizing Client and Internal Pushback on Soft-Cost Recovery

My client won't pay for that!”

How many times have you heard that comment from an attorney or paralegal in the last two years? At a typical law firm, it is happening quite often ' and it is only going to get worse.

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