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The Litigation Data Avalanche: Time to Move To the Cloud?

By Matthew Gillis and Steven Berrent
September 26, 2012

For those of us who are trying to look down the road and see where the litigation technology industry is headed, it might be instructive to take a look back in time to an unlikely example: the law firm mailroom.

Virtually every law firm started out with a small area somewhere in the office for managing the outgoing and incoming mail, package shipments and other related support services. For many firms, at some point in their growth trajectory, the mailroom became a resource-intensive operation that was often inefficient for them to manage themselves with the limited resources allocated to the function. For those firms, they eventually hit an inflection point where they found it made good business sense to ask a basic question: Should we increase our internal investments in order to operate this mailroom professionally with our own staff and equipment, or should we look at options for outsourcing the mailroom operations to a specialty provider?

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