Law.com Subscribers SAVE 30%

Call 855-808-4530 or email [email protected] to receive your discount on a new subscription.

The Future in Law Firm Technology

By Rick Hellers
October 31, 2012

When I started in law firm technology in the late 1980s, the key phrase was “data processing.” In fact, that was my title at the law firm: Data Processing Manager. We had a variety of proprietary technology from IBM, Wang and a litigation support company that I can't even remember. The challenge was to provide access to this data regardless of source or location. As technology has evolved and we've gone from proprietary systems to open ones with standard data types, access to data is much easier. In fact, today's challenge is not accessing information, it's deciding what to access and what to do with it. While in the past one needed to be a computer scientist with the right training ' and even that only helped if the data was actually there ' today there is so much information at the fingertips that it is overwhelming.

To date, software providers have solved this problem with dashboards, portals and reports. But these tools only scratch the surface: it's still too hard to know what's important as the decisions on what is tracked qualitative. In order to get truly quantitative, the data, not our preconceived assumptions, has to tell us what's important.

Read These Next
Bankruptcy Sales: Finding a Diamond In the Rough Image

There is no efficient market for the sale of bankruptcy assets. Inefficient markets yield a transactional drag, potentially dampening the ability of debtors and trustees to maximize value for creditors. This article identifies ways in which investors may more easily discover bankruptcy asset sales.

Law Firms are Reducing Redundant Real Estate by Bringing Support Services Back to the Office Image

A trend analysis of the benefits and challenges of bringing back administrative, word processing and billing services to law offices.

Bit Parts Image

Summary Judgment Denied Defendant in Declaratory Action by Producer of To Kill a Mockingbird Broadway Play Seeking Amateur Theatrical Rights

Risks of “Baseball Arbitration” in Resolving Real Estate Disputes Image

“Baseball arbitration” refers to the process used in Major League Baseball in which if an eligible player's representative and the club ownership cannot reach a compensation agreement through negotiation, each party enters a final submission and during a formal hearing each side — player and management — presents its case and then the designated panel of arbitrators chooses one of the salary bids with no other result being allowed. This method has become increasingly popular even beyond the sport of baseball.

One Overlooked Element of Executive Safety: Data Privacy Image

Executives have access to some of the company's most sensitive information, and they're increasingly being targeted by hackers looking to steal company secrets or to perpetrate cybercrimes.