Many managing partners tell us they are struggling to get their arms around new tools and techniques for driving more efficiency and cost-effectiveness into legal service delivery. Firms are seeing more and more RFPs in which clients make increasingly draconian demands for better management and control of legal work.
At the Intersection: Managing Partners and 'Gamification'
Is "gamification" a passing fad or a performance enhancement technique destined to be an integral part of the legal profession's "New Normal?"
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